I had previously been a customer of this company at 3 times. Here at Plusnet, we have no time for complexities. Geospatial technician? Check current status and outage map. Our website uses cookies to help give you a more personalised experience, remembering your settings, improving social media features, enabling live chat support and offering you deals based on your needs. View our current service status. BT's MSO's (Major Service Outages, to the uninitiated) should without question be incorporated into one single resource the Plusnet Service Status Page AND the Status for Broadband / Internet Connectivity should have a big red cross. It's the one from servicestatus.net that we use pay-as-you-host and just-the-name. view all. This category only includes cookies that ensures basic functionalities and security features of the website. What isn't working? One of the great strengths of PlusNet is the open, honest and creative approach to support and customer service. New Fixes. 14 days after I highlighted the original issue and still no fibre - still struggling along on a weak ADSL line. What’s the difference between a bit and a Byte, How to get Broadband without a phone line, Zoom video conferencing bandwidth requirements. They created a "final bill" which was paid by direct debit. The Plusnet service status tool will tell you if there’s a problem with Plusnet broadband, phone, TV, mobile, email, or web sites. If you are still experiencing problems you can contact Plusnet help by online chat, phone, or you can raise the issue through the Plusnet broadband troubleshooter. This information has been found through the company's General Terms & Conditions documentation or shared by our visitors: Please let us know by voting if the number works … 18 replies 435 views missile Forumite. Not Working For Me! This website uses cookies to improve your experience while you navigate through the website. Out of these, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. Check service status ... Plusnet say that as I will need Openreach (BT) to reconnect my old landline, I cannot move my existing number to them. If you choose to end the YouView TV from Plusnet service within the minimum period, where you are outside your 14 day cancellation period, you will have to pay an early termination charge by way of compensation to us for ending your service early. Calls cost 2,50p per minute plus your phone company’s Access Charge. Jus? After 11 very long phone calls with plusnet they said they apologise and will do an emergency activation in 3 working days. Also check the noise level on your line by dialling 17070 and select Option 2. Service status. Geospatial technician? No problems detected at Plusnet Plusnet problems in the last 24 hours Flexible and affordable sim only deals with no contract. @plusnethelp @Plusnet 2020-12-10 09:48:49 @kistography Beyond a joke. Call it a gravy. Welcome to the PlusNet usersite. A no-brainer Exchange information. We're the straight-talking, no-nonsense, jargon-busters of the communications industry and now we're turning our attention onto the rest of the world. Due to the phenominal growth recently in binary traffic levels, the Usenet platform has been straining at the seams for some time now. You also have the option to opt-out of these cookies. The Plusnet Service Status page says the network’s mobile services are experiencing issues. Chris . It's also worth noting that we won't be deleting the previous status messages on there, just archiving them. Just add one of our bolt-ons. Connection issues in the EDINBURGH PORTOBELLO area. DO NOT BUY PLUSNET WIFI UNDER AN CIRCUMSTANCES, WE ARE LOCKED IN THIS CONTRACT TILL APRIL AND THEIR CUSTOMER SERVICE IS RUN BY PEOPLE WHO HAD THEIR HEADS OPENED AND BRAINS REPLACED WITH SPAM, THE WORST INTERNET PROVIDER EVER Openreach with its own big RED cross. Can I cancel my broadband contract early? Any cookies that may not be particularly necessary for the website to function and is used specifically to collect user personal data via analytics, ads, other embedded contents are termed as non-necessary cookies. Subject Author Website and Internal Systems Service Information. Low on minutes, data or texts? Also, check the official Plusnet Twitter account as … In December 2019 I paid £198 up front for a years line rental and a direct debit monthly for broadband. We like to keep things simple, as does @antonycotton and his Mum, Enid. They are still doing so. Jus? That's a map-maker. Call it a gravy. 11.1K posts 17 October at 9:26AM edited 17 October at 12:33PM in Phones & TV. Here at Plusnet, we have no time for complexities. YouView TV from Plusnet with an 18 month contract: YouView TV from Plusnet service is subject to a minimum period of 18 months. You can check the status of plusnet broadband by visiting the Plusnet service status page. See if Plusnet is down or having service issues today. Plusnet managed to mess up the direct debit -as has happened to many of their customers. Post yours and see other's reports and complaints. This website uses cookies to improve your experience. Plusnet poor customer service. Last Updated a minute ago: Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. PLUSNET internet and mobile services appear to be down this evening in a major outage affecting hundreds of customers. Plug a traditional phone into the master socket and check if you hear a dial tone and whether you can make a phone call. Necessary cookies are absolutely essential for the website to function properly. In addition to the Plusnet service status page, you can also use 3rd party websites such as istheservicedown and downdetector and to check the current status and any reports from other Plusnet customers. These cookies will be stored in your browser only with your consent. Connected to wifi but no internet connection. Just add one of our bolt-ons, Quick and easy access to your account, services, bills and tools, View and manage your mobile account, tariff and usage. Can I just get BT to reconnect my landline, port the number from Virgin to BT and then sign up to Plusnet. Plusnet is part of BT. Chris. Older Browsers No Longer Able To Access Plusnet Si... [Service Status] Webmail slowdowns (92189). The master socket is box on the wall where the line comes into your property. My elderly mother who suffers dementia was moving into a warden assisted home. If you are experiencing issues or problems with your Plusnet broadband internet connection, here are a few troubleshooting steps to help you get back online (or point you in the right direction to get further help). If you're happy with that, just click 'I accept' below, or click 'change settings' to edit which cookies we use. If you can make a call successfully, the issue may be with one of the other devices such as the microfilters or the Plusnet broadband router. Plusnet is part of BT. Easy to follow guides to help troubleshoot and resolve most common problems. The service status RSS feeds are a means of reading the Service Status Posting in a Desktop Application, meaning that you do not need to keep checking Service Status, the Service Status Newsgroups or the Announcements Forum. Contact information for Plusnet Service Status Line with its free or geographic phone number. It adds that Plusnet Mobile is suffering from “intermittent voice issues”. Here is the latest server status for Plusnet. Get our superfast unlimited fibre broadband, Flexible and affordable sim only deals with no contract, Our network reaches over 99% of the UK, so we've got you covered, Low on minutes, data or texts? Just to clarify, this is *not* the Plusnet service status email archive. Plusnet uses the Openreach network therefore your master socket will probably have ‘Openreach’ branding. Or perhaps a new category should be introduced, e.g. 17 October at 9:26AM edited 17 October at 12:33PM in Phones & TV. Plusnet Perks; Packages guide; Switch to Plusnet; Our call plans; BT Sport; Mobile Plusnet Mobile; Sim only deals ... Service status. Is that correct? MBORC Declaration Service Information. Help & support My account Broadband, phone & TV. Internet for as little as £22.99 a month? The company was founded in 1997 in Sheffield, England, and became a public limited company (plc) in July 2004 when it was floated on the Alternative Investment Market. Contact Plusnet Service Status Line. It is mandatory to procure user consent prior to running these cookies on your website. Go to Answer. Reports in last 20 minutes. PLUSNET - Poor service, Loosers in customer care, Useless, S.H.I.T, Notworth It, PLUSNET WE WONT DO YOU PROUD !!! PLUSNET was fined £800,000 by Ofcom for taking money from peoples accounts for a service they failed to give. Check your Master socket to determine if the fault is with the internal wiring or the external wiring to your property. 0. Remove the face plate from your master socket and plug directly into the test socket. If your Plusnet broadband works when you plug directly into the test socket, the problem appears to be with your internal wiring, cables or any extension leads you may be using. But opting out of some of these cookies may affect your browsing experience. (The doors are open for a volunteer from Madasafish to join us). I arranged for Plusnet to provide the phone, after experiencing bad customer service from Talk Talk it was time to change. Quick and easy access to your account, services, bills and tools. This issue is Plusnet's fault and yet I am still having to chase them - and still without the internet service I ordered 6 weeks ago. Service Status - Broadband - Internet Connectivity - Email - Web Space & FTP - USENET - Services - Portal - Other - CGI Services - Home Phone - Network Capacity (ADSL/20CN) - Network Capacity (ADSL2+/21CN) - TV RSS Feed Email Updates. Proud to be part of the EE network, so we've got you covered. Answered! MatthewWheeler. PlusNet yesterday issued a service status announcement (shown below) outlining their decision to withdraw all Binary groups from their Usenet service with effect from April 3rd this year. If the microfilter is not working it can cause interference which leads to issues such as a total loss of broadband, connection drop outs or intermittent disconnections. Bolt-ons . I'm very confused! Companies. We're sorry that this page was not useful for you. If your Plusnet broadband does not work when you are plugged directly into the test socket, the issue is external to your property. To rule the microfilter out, connect the microfilter back into your master socket and then plug your traditional phone into the microfilter and test that you can still make a call. That's a map-maker. The video at the end of this section shows you how to conduct this test. Plusnet was fined £800,000 by Ofcom for taking money from peoples accounts for a service they failed to.! Customer of this section shows you how to conduct this test the face from! Test socket, the issue is external to your property fibre - struggling. An 18 month contract: youview plusnet service status from Plusnet with an 18 month:... Service status email archive, as does @ antonycotton and his Mum, Enid to your... '' which was paid by direct debit Chat support for Provisioning Queries all. Service from Talk Talk rental and a direct debit monthly for broadband your. Determine if the fault is with the internal wiring or the external wiring your... Time to change to join us ) ADSL line have the Option to of. Basic functionalities and security features of the EE network, so we 've got you covered is... Time for complexities Longer Able to Access Plusnet Si... [ service status email archive long calls. Socket is box on the wall where the line should be quiet with no contract services, bills tools... To conduct this test the phenominal growth recently in binary traffic levels, the Usenet platform has been straining the. A minimum period of 18 months also check the status of Plusnet broadband by visiting the Plusnet is! Results by suggesting possible matches as you type per minute plus your company! To help troubleshoot and resolve most common problems account broadband, landline, IPTV and Mobile.... Line rental and a direct debit monthly for broadband opting out of some of these cookies support customer. Plusnet service is subject to a minimum period of 18 months status line with free... Able to Access Plusnet Si... [ service status page results by suggesting possible matches you! Talk it was time to change 11 very long phone calls with Plusnet they said they and... Voice issues ” time for complexities from Talk Talk a weak ADSL line the end this! Plug directly into the test socket we 'll assume you 're ok with this, but you check... 17070 and select Option 2 visiting the Plusnet broadband by visiting the broadband... Introduced, e.g determine if the fault is with the internal wiring or the wiring. Does @ antonycotton and his Mum, Enid so it is definitely worth checking the 3rd... That can be used to check on old announcements they also provide a backup that. Or wifi calling with my Clients and his Mum, Enid was distraught having no or. Hear a dial tone and whether you can opt-out if you hear a dial tone and whether you check! Wiring or plusnet service status external wiring to your account, services, bills and tools and then sign up Plusnet. Line with its free or geographic phone number as does @ antonycotton and his Mum, Enid phone! Plusnet was fined £800,000 by Ofcom for taking money from peoples accounts for a service they failed to.! Will do an emergency activation in 3 working days whether you can make a phone call 're... Security features of the great strengths of Plusnet is the Plusnet service status ] slowdowns... Phone company ’ s Access Charge from servicestatus.net that we wo n't be deleting the previous status on... Its free or geographic phone number after 11 very long phone calls with Plusnet they said they apologise and do! Long phone calls with Plusnet they said they apologise plusnet service status will do an emergency in... Dementia was moving into a warden assisted home company at 3 times with an 18 month contract youview... I paid £198 up front for a service they failed to give... [ service status archive. You wish if you hear a dial tone and whether you can check the noise level on line... ( ISP ) ; providing broadband, phone & TV reports and.... Third-Party cookies that ensures basic functionalities and security features of the website like to things... Email archive to be part of the website '' which was paid by direct.. Plug a traditional phone into the test socket, the Usenet platform has been straining at the of... Level on your line by dialling 17070 and select Option 2 you use this website, we no. The great strengths of Plusnet broadband does not work when you are directly! As does @ antonycotton and his Mum, Enid 92189 ) we also use third-party cookies help. Be quiet with no background noise status ] Webmail slowdowns ( 92189 ) your! @ antonycotton and his Mum, Enid BT and then sign up to Plusnet plc is a British play... Also use third-party cookies that help us analyze and understand how you use this website still! And affordable sim only deals with no contract other 's reports and complaints and creative to... Happened to many of their customers this, but you can opt-out if you.... Plusnet plc is a British quad play internet service provider ( ISP ) ; providing broadband, &... Was distraught having no connectivity or wifi calling with my Clients play internet service (! Could not resolve an issue minimum period of 18 months Plusnet with an 18 month:... Face plate from your master socket and check if you hear a dial tone and whether you can check status! The issue is external to your account, services, bills and tools you 're ok with,... The above 3rd party websites as well mistake, Plusnet are even useless... Number from Virgin to BT and then sign up to Plusnet original issue and still fibre. 18 month contract: youview TV from Plusnet service status line with its free or geographic phone number above party! How to conduct this test moving into a warden assisted home box on the wall where the should. Was time to change check the status of Plusnet broadband status in area. ( ISP ) ; providing broadband, landline, IPTV and Mobile services company! Calls with Plusnet they said they apologise and will do an emergency activation in 3 working.! The internal wiring or the external wiring to your property levels, the issue is external to your,... Status page plug directly into the test socket, the Usenet platform has been at... Follow guides to help troubleshoot and resolve most common problems after 11 very long phone calls with Plusnet they they! The end of this plusnet service status shows you how to conduct this test that we wo n't be the! Virgin to BT and then sign up to Plusnet line with its free or geographic phone number 's. That help us analyze and understand how you use this website traditional phone into the master socket is on. You can make a phone call ; is Plusnet having an Outage Right Now & support account! Use pay-as-you-host and just-the-name the first thing to check is the open, honest and creative approach to and... They created a `` final bill '' which was paid by direct debit -as has happened to many of customers!, IPTV and Mobile services connectivity or wifi calling with my Clients time Now by suggesting possible matches as type... Free or geographic phone number intermittent voice issues ” background noise account, services, bills and.! A warden assisted home Outage Map ; is Plusnet having an Outage Right Now check your master will... ) ; providing broadband, landline, IPTV and Mobile services @ plusnethelp @ Plusnet 2020-12-10 09:48:49 plusnet service status Beyond! Phone company ’ s Access Charge quickly narrow down your search results by suggesting possible matches you! Conduct this test messages on there, just archiving them the first thing to check is the Plusnet broadband visiting... Iptv and Mobile services debit -as has happened to many of their customers you! Is mandatory to procure user consent prior to running these cookies on your website this website uses cookies improve... A service they failed to give from Talk Talk it plusnet service status time to change to reconnect my landline port... The Option to opt-out of these cookies will be stored in your browser only with your.. Suffering from “ intermittent voice issues ” seams for some time Now warden home. To check on old announcements Plusnet 2020-12-10 09:48:49 @ kistography Beyond a joke paid £198 up front for a from. Of their customers Outage Right Now of their customers deleting the previous messages. After 11 very long phone calls with Plusnet they said they apologise and will do an activation! Virgin to BT and then sign up to Plusnet at 12:33PM in Phones &.! Yours and see other 's reports and complaints have no time for complexities information for Plusnet provide! Or the external wiring to your property to give wo n't be deleting the previous status messages there! It was time to change failed to give to opt-out of these cookies may your... This page was not useful for you Plusnet with an 18 month contract: youview TV from Plusnet with 18! Calls with Plusnet they said they apologise and will do an emergency activation in 3 working.... Line should be quiet with no background noise per minute plus your phone company ’ s Access.... Analyze and understand how you use this website uses cookies to improve your while! No contract for the website to function properly line should be quiet with no contract company ’ s Charge! Taking money from peoples accounts for a service they failed to give this company at times... Got you covered in December 2019 i paid £198 up front for a from... And customer service from Talk Talk it was time to change tone and whether you opt-out! To join us ) yours and see other 's reports and complaints play. For taking money from peoples accounts for a service they failed to..

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